Privacy Statement


To provide your services, Free Coachee processes your personal data. This privacy statement is designed to explain how Free Coachee handles your personal data.

Contact details of the data controller

Personal data is processed by:

Free Coachee, COC (Chamber of Commerce): 77000498, Arno Mühren

Address: Jan Wilshof 83, 1815LW, Alkmaar, The Netherlands

Phone: +31 (0) 6 57446657

Email: arno@freecoachee.com

Collection of personal data

If you make use of the services of Free Coachee, you provide us with your personal data. This can occur during a conversation, through the website, by email, by telephone or in other ways. It is also possible that Free Coachee may obtain your personal data from third parties in the context of coaching.

Personal data

Free Coachee processes the following categories of personal data:

  • Address details
  • Contact details, such as e-mail address and telephone numbers
  • Date and place of birth
  • Gender
  • Work experience
  • Competencies and areas of interest
  • Coaching reports
  • Communication content
  • IP address

Special personal data

Free Coachee processes the following categories of special personal data:

  • Health

Purposes

Free Coachee processes this personal data for various purposes, such as:

  • Maintaining contact;
  • Offering a personal coaching trajectory;
  • Providing a good and efficient service;
  • Managing the client database;
  • Performing administrative actions, such as planning;
  • Improving service delivery;
  • Reporting and analyzing for accountability to clients and service improvement;
  • Reporting and analyzing for scientific study (anonimized);
  • Billing;
  • Collecting funds and taking collection actions;
  • Marketing purposes;
  • Fulfillment of legal obligations;
  • Conducting litigation.

What the data processing is based on

Your personal data will be processed in order to execute the agreement relating to the services provided. Your personal data may also be processed in order to comply with a legal obligation, such as obligations based on tax law.

Free Coachee also processes personal data for the legitimate interests listed below:

The improvement of services;

  • The protection of financial interests;
  • Security and management of the systems.
  • If personal data is processed on the basis of consent, this will be requested separately.

Data provision to third parties

Within the framework of our services, personal data may be provided to third parties. For the above-mentioned purposes we may use the services of third parties, such as our IT suppliers, testing agencies or other third parties who are involved in the coaching process. These third parties may also only process your personal data for the aforementioned purposes. Your personal data could also be provided in the context of a legal obligation or court order.

Transfer of your data outside the EEA

The EEA is the European Economic Area, consisting of the countries of the European Union, Liechtenstein, Norway and Iceland.

Data may be stored by third parties outside the EU when using Google Analytics or LinkedIn in contact with you. These parties are "EU-US Privacy Shield" certified, so they will comply with European privacy regulations.

How long Free Coachee will keep your data

Your personal data will not be kept longer than necessary for the purposes stated in this privacy statement. This means that your personal data will be kept as long as they are necessary to achieve the purposes in question.

Certain data does need to be kept longer, because we have to comply with legal retention obligations, such as the tax retention obligation.

Collection of personal data

If you make use of the services of Free Coachee, you provide us with your personal data. This can occur during a conversation, through the website, by email, by telephone or in other ways. It is also possible that Free Coachee may obtain your personal data from third parties in the context of coaching.his privacy statement. This means that it will be kept as long as it is necessary to achieve the relevant goals.

Some information should be kept longer because we have to comply with legal obligations, such as the tax retention obligation.

How Free Coachee secures your data

It is important that your personal data is protected against loss or unauthorized access. Therefore, strict security measures have been taken.

Your rights

You have the right to request access to your personal data. Upon receipt of the request you will receive an overview of your personal data within 1 month. If this reveals any inaccuracies you can request that your details be amended, supplemented, deleted or protected.

You can also request us to transfer your personal data, or you can object to the processing of your personal data because of special personal circumstances.

Questions about this privacy statement or a request about the processing of your personal data can be sent to:

Arno Mühren, Free Coachee

Jan Wilshof 83, 1815LW, Alkmaar, The Netherlands

+31(0)6 57446657

arno@freecoachee.com

If you have a complaint about the processing of your personal data, please let us know. If you and Free Coachee/Arno Mühren cannot work it out, you have the right to file a complaint with the privacy supervisor, the Dutch Data Protection Authority. You can contact the Personal Data Authority for this purpose.

Changes in the privacy statement

This privacy statement can be changed by us. New versions are always published on the website. We therefore recommend you to consult this declaration regularly, so you remain informed of any changes.

This privacy statement was last changed on 25 February 2021.